FAQ

Your Brand Assistant - Frequently Asked Questions

We’re here to make automation, AI tools, and online business growth simple and accessible for every seller, creator, and entrepreneur. Below you’ll find clear answers to the most common questions about our automation blueprints, Make.com integrations, AI agents, product bundles, support, payments, and getting started. If you don’t find your answer here, just reach out - we’re always happy to help.
Your Brand Assistant is an all-in-one platform offering premium automation blueprints, AI tools, and step-by-step workflows for digital entrepreneurs, Etsy sellers, and online business owners. We help you save time, automate smarter, and grow your business with proven systems and real support.

We offer:
• DIY automation blueprints (Make.com, Google Sheets, AI integrations)
• AI agents for repetitive business tasks
• Etsy/Shopify/WooCommerce automation tools
• Digital download bundles and productivity templates
• One-on-one or group support via our seller community
• Done-For-You setup and installation services

All YBA automation blueprints are downloadable digital products, not SaaS apps. You install and run them in your own Make.com, Google Workspace, or relevant accounts. This means:

  • No ongoing app subscriptions from us
  • You stay in full control of your data, accounts, and workflows

To get the most out of our blueprints and automations, you’ll typically need:

  • An active Etsy, Shopify, or WooCommerce seller account (depending on your needs)
  • A Google account (Gmail or Google Workspace) for Sheets and Drive
  • A Make.com account (free or paid, based on your usage)
  • An OpenAI account/API key (optional, but recommended for best AI-driven content)
  • Product images, listing info, and details ready to upload

Tip: Most digital sellers already use Google Drive and Make.com for their shop management!

No advanced tech skills required!
Our solutions are built for real sellers and creators, with:

  • Step-by-step video guides
  • Clear PDF instructions
  • Live support and community help

If you can follow basic instructions and manage your online shop, you can use our systems. We’re always here to help you succeed.

YBA offers ready-made AI agents and automations for specific business tasks (like bulk Etsy uploads, SEO, product descriptions, or custom workflows). Some agents are included with blueprint or community access, while others can be added as you grow. All AI agent details and requirements are explained on each product page.

Depending on your chosen blueprint or plan, you receive:

  • The complete automation template (Make.com, Google Sheet, or other relevant files)
  • All video and PDF setup guides
  • Access to any supporting forms or templates
  • Free future updates (for the product version purchased)
  • Access to the Seller Support Community (with paid plans)
  • Priority support for Done-For-You and higher tiers
  • Seller Support: Full automation blueprint, video guides, and access to the help community
  • Smart Seller: All blueprints, AI agents, feature suggestions, and priority support
  • Serious Seller: Includes everything above, plus Done-For-You installation (limited monthly slots)

See our Pricing or Membership section for the latest details.

Yes!

You can upgrade or downgrade your plan at any time – no penalty, no hassle. Just contact support or use your dashboard to adjust your membership. We want your experience to be as flexible as possible.

No hidden fees from us.

  • Most products are a one-time purchase (DIY blueprints, bundles, etc.)
  • Membership/community and Done-For-You services may have annual or one-time fees as clearly shown
  • You are responsible for any platform fees from Make.com, Google, OpenAI, etc., if you require higher usage tiers

All pricing is fully transparent – what you see is what you pay.

Yes.
We actively monitor all supported platforms. If a change requires a blueprint update, you’ll get an email notification with the new version or step-by-step patch instructions – free of charge for all existing owners.

Absolutely.
All paid customers get access to our Seller Support Community, live chat (when available), and email support. We want you to succeed – and will help you troubleshoot, update, or customize as needed.

Yes!
Choose the “Serious Seller” plan or add Done-For-You installation to your purchase. We’ll install and configure the blueprint for your shop, walk you through everything, and provide future support.
Slots are limited monthly. Contact us early to reserve your spot.

For many repetitive tasks (bulk uploads, SEO, listings, reporting, etc.), yes!

You get instant, scalable automation that puts you in control. Some advanced or creative tasks may still require a VA, but most routine work can be automated with our tools, saving you money and time.

Our main focus is Etsy automation and Make.com blueprints, but we also offer or support:

  • Shopify, WooCommerce (for product sync, listings, or reporting)
  • Google Workspace integrations
  • Coming soon: more marketplace and e-commerce automations

Always check each product page for compatibility and the latest supported integrations.

Most of our current blueprints are optimized for single-option (no variations) listings for speed and simplicity. If you need variation support, check the blueprint details or request a custom workflow – we’re happy to advise or build custom solutions.

Usually yes – as long as you use your own Make.com, Google, and Etsy accounts. Some plans include unlimited installs; others may require one per shop. Check each product FAQ or ask us for clarification.

Most customers can install and run their first automation within 30-60 minutes, following our video or PDF guides.
If you have any trouble, just reach out – we’re here to help you go live quickly and confidently.

No, as digital products are non-returnable and instantly accessible, we do not offer refunds. However, our support team is always here to help you succeed, answer questions, and troubleshoot any issues.

We use secure checkout via Fungies.io for digital products, accepting:
• Credit/debit cards (Visa, Mastercard, etc.)
• Apple Pay, Google Pay (where supported)
• Local VAT/tax is applied automatically at checkout based on your region

Yes.
Local VAT or digital sales tax is calculated and added at checkout, according to your country’s regulations.

Yes!
We offer custom automations, AI agent builds, or tailored blueprint packages for serious sellers, agencies, or digital product businesses.
Contact us with your requirements for a quote or a free scoping call.

You can:

  • Use our live chat (when available)
  • Email us at [email protected]
  • Join the Seller Support Community and post your question
Absolutely! Our automations and blueprints are designed to be as accessible as possible, whether you’re brand new or have years of experience. We provide all the training, guides, and support you need to launch your first listings, automate your workflow, and start saving time from day one. You don’t need to be a tech expert – just bring your ambition and we’ll help you every step of the way.
Switching to Your Brand Assistant is straightforward. Our team can guide you through transferring your current listings, product data, or workflow from other tools or platforms (including Etsy, Google Sheets, or other automations). If you need help importing, just reach out – we can provide step-by-step support or even offer a custom onboarding service.
Get in Touch

Still Need Help?

If you can’t find your answer above, contact us any time. Our team is here to help you automate, grow, and succeed with less stress!